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Urgent! Operations Manager (Remote – SaaS Startup) - Local Job Opening in Santiago

Operations Manager (Remote – SaaS Startup)



Job description

Overview

Operations Manager (Remote – SaaS Startup)

Join Scale Up Recruiting Partners for the Operations Manager (Remote – SaaS Startup) role.

About The Company

Our client is a fast-growing SaaS company transforming the partnerships space.

They’re building the next generation of PRM: an intuitive, automated platform that streamlines onboarding, engagement, and deal tracking—replacing outdated tools with technology built for scale.

The company is bootstrapped, profitable, and growing 100% quarter over quarter.

About The Role

We’re looking for a hands-on Operations Manager to work closely with the Founders and leadership team to ensure the business runs efficiently and scales smoothly.

This is a dynamic, multi-faceted role for someone who loves solving problems, improving processes, and driving execution across teams.

You’ll touch many areas of the business: sales, customer onboarding, account management, and internal operations, helping to turn ideas into measurable results.

What You’ll Do

  • Partner with the Founders to translate goals into actionable operational plans.

  • Lead and improve key processes across departments (sales, onboarding, customer success, data tracking, CRM optimization).

  • Manage cross-functional projects, ensuring alignment and timely execution.

  • Identify bottlenecks and implement systems to increase efficiency and accountability.

  • Use data and analytics to inform decisions and measure impact.

  • Bring a proactive, ownership-driven mindset—anticipating problems and taking initiative to solve them.

What We’re Looking For

  • 5–7 years of experience in operations, project management, consulting, or business management, ideally within a SaaS or tech startup.

  • Experience working with U.S. or Canadian companies.

  • Strong analytical, problem-solving, and process-thinking skills.

  • Highly organized and adaptable in fast-paced environments.

  • Excellent communication and collaboration skills.

  • Fluent in English (written and spoken).

  • Based in LATAM and comfortable working U.S. hours.

Why You’ll Love Working Here

  • Impact: Play a key role in how the company operates and grows.

  • Growth: Direct exposure to founders and cross-functional strategy.

  • Compensation: competitive salary
  • Flexibility: Fully remote, flexible PTO, and a no-ego culture.

  • Environment: Fast-paced, collaborative, and entrepreneurial.

Role Details

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: General Business, Management, and Project Management
  • Industries: Software Development, Embedded Software Products, and Internet Publishing

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Required Skill Profession

Gestión Y Operaciones



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